I wish to thank you kindly for setting us up with the VoIP telephone service. This has put a new dimension on our business, because we can now interact much more easily with our employees at our other branches. We appreciate the fact that TelTec hosts the system meaning that we do not have to have our IT people worrying about the admin side of the system!
We are very pleased with the service we have been given by TelTec. We had a number of issues with our previous VoIP providers which were causing us to lose calls and we were not able to connect our remote users. TelTec promptly addressed and resolved the problems and had us up and running in no time. The transition was seamless and the service has been far superior.
I wish to thank you kindly for setting us up with the VoIP telephone service. This has put a new dimension on our business, because we can now interact much more easily with our employees at our other branches. We appreciate the fact that TelTec hosts the system meaning that we do not have to have our IT people worrying about the admin side of the system!
TelTec has serviced RGI for over 20 years. We have benefited from TelTec’s expertise as well as their ability to problem solve to meet our needs.
Our law firm, Whitham & Zubek, LLP moved from its downtown office to a shared workspace. TelTec helped design the downsizing plan, which included a switch from a traditional fax to an e-fax, necessitated by issues with the community internet in the shared office space.
The new e-fax is working perfectly. The fax to email was the exact solution we needed because I am able to fax from my computer which is helpful since I am not in the office much. Also, it is very convenient that we all get the faxes to our email so I can save them to the files.
In addition, the attorneys adopted the use of the TelTec mobile app, so that they can receive calls when they are out of the office. The app allows them to return calls from their cell phone, but the number which appears on outgoing caller ID is our office number that clients are familiar with.
One of our attorneys recently was out of the country, noticed he had received messages from clients, and was able to call them using the app.
Thanks for getting us up and going.
TelTec has been our telephone service provider for several years and we have been completely satisfied with the service that they have given to our company. If we ever have a service interruption, TelTec has the issued handled right away or they have an alternate plan to continue with minimal down time. In 2021, TelTec provided us with a plan for replacing our outdated telephone system. They came up with a solution that fits our company needs and we have been very happy with our new system and the installation.
We have worked with the TelTec team for several years now. We began working with TelTec as our business internet provider. After having a great experience we moved all of our phone systems to TelTec. We call, they pick up the phone, if the person on the phone cannot solve our issue we have a call within minutes from a staff member that is familiar with our issue and our issues are resolved in a timely manner. Just good old fashion customer service from a high-tech provider.